Privacy Policy

Scope

This policy applies to appmins.com, the AppMins desktop client, and account or support flows related to Cross-Border Network. If a feature has a separate notice, that notice applies together with this policy.

Information we may collect

To support sign-in, connectivity, billing, and security, we may process:

• Account details such as email, credentials, and related profile data
• Plan and transaction data such as purchases, plan type, remaining usage, and expiry
• Service usage data such as connection status, line selection, client version, and basic device or OS details needed for diagnostics
• Website data such as locale preference (for example NEXT_LOCALE), access logs, and basic security logs

How we use information

We use this information to:

• Provide, maintain, and improve Cross-Border Network and related desktop features
• Authenticate accounts, apply plans, show usage, and provide support
• Protect the service by detecting abuse, abnormal sign-in, and failures
• Meet legal obligations or respond to lawful requests from competent authorities

Sharing

We do not sell your personal information. We may share necessary data only when:

• Service providers process data on our behalf for payments, infrastructure, or email delivery
• Required by law or by a lawful request from a competent authority
• Needed for a merger, acquisition, or asset transfer, with protections required by law

Retention

We keep information only as long as needed for the purposes in this policy, or longer when required by law. After that, we delete, anonymize, or otherwise stop identifying the data.

Security

We use reasonable technical and organizational measures such as access controls and transport protection. No internet service is perfectly secure; please protect your account and devices.

Your rights

Where applicable law allows, you may request access, correction, deletion, or restriction of processing for account-related information. Contact us using the details below and we will respond within a reasonable time.

Children

The service is intended for users with full legal capacity. We do not knowingly collect personal information from children. Contact us if you believe this has occurred.

Changes

We may update this policy and will show the latest update date on this page. For material changes, we will provide a reasonable notice on the site or by other means. Continued use means you acknowledge the updated policy.

Contact

Questions about this policy can be sent to [email protected].